Chat with an xfinity agent
We would like to show you a description here but the site won’t allow us.Jun 18, 2023 · Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help. 1. 1. U.
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Nov 2, 2023 · I'm really frustrated that I've had to chat with the Xfinity live chat agent function 3 times since moving to my new place, and 2 out of the 3 times I have had the service reps asking me inappropriate questions and pushy sales tactics.Comcast agent on a chat communication explicitly scammed me to switch to a higher cost plan than my current plan but claiming to apply the ACP discount to the bill without me to do anything. I asked specifically before committing if I need to do anything for ACP approval and the answer is no as the agent claimed that she will take care of the ...There aren't any chat agents available right now, but you can call 1-800-XFINITY or try chatting again later. Here's some helpful info and common solutions for digital support: Ask me another question. Visit My Account. Troubleshoot my service. Manage my plan. I don't care how long I have to wait for an agent, but at least connect me to an agent.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Xfinity Home. Arm or disarm your system. Set rules. Receive real-time notifications. And access connected smart home devices. Download the Xfinity App and easily access, control, and enhance your Xfinity services. Plus manage your account, stream, and more. From anywhere.Why can't I speak with a live agent? I am very frustrated with Xfinity. I called 1-800-936-4968. The only options are #1 start a new plan, or #2. #2 takes you to the "Solutions Center" which is NOT part of Xfinity. They will try to sell you insurance plans on your phone/internet.Xfinity's 24 hour customer service number is: 1-800-XFINITY (1-800-934-6489) This phone number connects you to an automated menu. Say "Representative" at any time to speak with a live agent. Xfinity call center hours are 24/7 - so you can reach a live customer service representative any time, day or night.When using the live/instant chat, the Xfinity assistant is there to help with general information and self-service options. But if you follow the prompts you can get routed to a live agent. We also have agents available on Facebook, Twitter, Reddit, and here on the Community Forums. 2. 0. U. user_rc99cy. 2 Messages.Customer Service is a Scam! I have now been on chat with Xfinity Customer Service chat for nearly 2 hours requesting a change to my plan, which recently went up by $30. I tried to change my plan online, but you cannot remove Voice no matter how hard you try. I logged off the website and built my exact plan without Voice for $115 month.Xfinity Community Forum. Customer Service. Customer Service. Lied to by Chat agent. U. user_w61mao. 2 Messages. Monday, February 12th, 2024 12:48 AM. Lied to by Chat agent. I used the chat with a live agent feature this weekend to try and lower my bill. The agent signed me up for a new package, and assured me that certain services that I had ...Xfinity's 24 hour customer service number is: 1-800-XFINITY (1-800-934-6489) This phone number connects you to an automated menu. Say "Representative" at any time to speak with a live agent. Xfinity call center hours are 24/7 - so you can reach a live customer service representative any time, day or night.Hello, I've spent hours with support recently trying to resolve an issue. Xfinity support promised my wife a free phone (a Pixel 7), which they sent us, but now it looks like we will be charged aro...I saved the chat transcript. 2 or 3 chats later never saw the change to account, but talked to other reps that confirmed I had the deal. Saved those transcripts as well. Fast forward to today, agent said sorry for the miscommunication of the other agents and that I'd need the $30 more a month.Issue Opening Chat with Live Agent. The xfinity app won't allow me to return to live chats I have with agents. It'll send me a notification saying an agent has sent me a message, but when I click the notification the app either doesn't open, or it does open, but doesn't go to the chat. There should be a button within the app that takeSomething went wrong. I wasn't able to load. Please refresh to try again. RefreshIn the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon ; Click the "New message" (pencil and paper) icon; In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)From You, chat with an agentClick the "Direct Message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.On September 18th, I initiated an Xfinity Assistant Chat session to troubleshooting intermittent issues with my internet service. I ended up working with a live agent. At the end of the troubleshooting session, the agent asked me if I used my voice (Landline) line.Nov 1, 2022 · • Click the "Peer to peer chat" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itWhat's your address? Just tell us where you'd like Internet Essentials service.In early November 2022, Xfinity agent convinced me to Take a phone line . So that they can reduce my internet bill. The chat agent told me , with phone line and internet would be only $43 . Then I took the service to reduce my bill . But Xfinity is charging me more $60 per month . None of the agents ( I called multiple times) couldn’t solve it .
Learn how you can request a callback from a Xfinity customer care agent.Click "Sign In" if necessary. • Click the "Direct Messaging chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line; Type your message in the text area near the bottom of the window; Press Enter to send itIn today’s digital age, customer engagement is more important than ever. As a business owner, you need to provide excellent customer service to keep your customers satisfied and lo...
2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.In order to find and join AOL chat rooms, you first must have the AOL Desktop software installed and be registered for an AOL screen name. Both the AOL Desktop software and the AOL...…
Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. 1 year ago. This just happened to me tonight, too! . Possible cause: I saved the chat transcript. 2 or 3 chats later never saw the change to accou.
In Washington State, approximately 116,000 customers interacted with Xfinity Assistant this past year. Combined with RealTime Assist, more than 700,000 Washington customers have benefited from ...The following terms apply to your provision of feedback or other ideas to Comcast: The agreements, policies, and service disclosures for your residential Xfinity TV, Xfinity Internet, Xfinity Voice, and Xfinity Home Services can be found here: The following terms apply to any purchase made on Xfinity.com: These terms may be updated periodically.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.
Click "Sign In" if necessary. • Click the "Direct Message chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it.
Three calls in 3 days, each beginning with the obligatory bo Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.• Click the "Direct Message chat" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter ... Make sure you are signed in here in the Xfinity Foru1 Message. @XfinityShaina I talked to your chat last night. The a Hybrid work in Saint George, UT 84770. Typically responds within 1 day. $40,000 - $1,000,000 a year. Contract. Choose your own hours. Easily apply. New agents will receive hands-on training (post-licensing) to kickstart their real estate business. 100% flexible hours– you set your own schedule! Active 2 days ago. Our neighbor's plumbing contractor cu https://iguard-po-1pp.slb.comcast.com This website was sent to me by a chat agent asking for my SS# and DOB to complete some range-increasing promotion on two of my phones while trying to fix a completely separate issue that was not solved by the agent at all and was disconnected while still trying to fix the issue.Mar 8, 2023 · Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent. 0. 0. How do I chat with a live agent Concern moved hereI was using the xFinity app to chat with a live agenTo send the requested information: • Click "Sign I Mar 30, 2023 · I just had a chat with Xfinity agent to get confirmed on ongoing promotion. I only asked if two promotions can be applied together: (1) $500 device credit for 24 months for purchase of samsung S23 ultra device without trade-in upon porting in from another mobile company, and (2) $20/mo discount for 24 months on Xfinity home internet service ... We would like to show you a description here but the I have recently chatted with Xfinity agents extensively about renewing or upgrading to a new plan. lie #1: your new plan will be $50, 200 mbps. lie #2: out of inconvenience we can issue you a $30 credit on your account, it will appear in 24-48 hours. outcome: called back after 10 days, no credit has appeared. Sep 18, 2023 · I just had some weird experience with Xfinity [Hybrid work in Longview, WA 98632. Up to $21 an hour. Full-time. 40 hoMake sure you are signed in here in the Xfinity Foru how do i find a chat "in progress" how do i find a chat "in progress" Skip to main content. Home. Getting Started. Guidelines. ... 1 Message. Tuesday, December 12th, 2023 3:28 PM. a live agent. how do i find a chat "in progress" Question ... • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type ...1 Message. 1 year ago. I transferred my xfinity internet service to my new address couple of months ago and then I also saw an early termination fee of $140.60 on my account. I contacted multiple agents at that time and they all said these would be removed and these are incorrect charges.